Legal Agreement

Terms & Conditions

These terms govern your use of Pro Broker Agency's services. Please read them carefully.

Last updated: September 15, 2026

Acceptance of Terms

Agreement to Terms

By accessing or using Pro Broker Agency's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

Services Description

Executive Caller Services

Pro Broker Agency provides executive caller services, lead generation, recruitment assistance, and business development solutions for real estate professionals, mortgage brokers, financial advisors, and business owners.

Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to clients.

User Responsibilities

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

Accurate Information

You agree to provide accurate, current, and complete information when using our services and to update such information as necessary.

Compliance

You agree to comply with all applicable laws, regulations, and industry standards when using our services, including but not limited to telemarketing regulations and privacy laws.

Prohibited Uses

You may not use our services for any unlawful purpose, to harass or harm others, to transmit spam or malicious content, or to interfere with the operation of our services.

Payment Terms

Fees and Billing

Service fees are as specified in your service agreement. Payments are due according to the billing schedule outlined in your contract. Late payments may result in service suspension.

Refund Policy

Refunds are provided according to the terms specified in your service agreement. Generally, services already performed are non-refundable.

Price Changes

We reserve the right to change our pricing with 30 days' notice to existing clients. New pricing will apply to renewals and new services.

SMS Messaging Terms

Program Name

Pro Broker Agency

Message Content

Users who opt in may receive marketing and promotional SMS messages from Pro Broker Agency relating to its services, including executive outreach, appointment setting, business growth, real estate recruiting and related services.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply.

Opt Out

Reply STOP to unsubscribe at any time.

Help

Reply HELP for assistance.

Customer Support

For customer support, contact support@probrokeragency.com or (604) 928-6898.

Consent

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Important Limitations

Service Limitations

  • Results may vary based on market conditions and client participation
  • We do not guarantee specific outcomes or lead volumes
  • Service performance depends on data quality and market factors
  • Some services may have geographic or industry limitations

Liability Limitations

  • Our liability is limited to the amount paid for services in the preceding 12 months
  • We are not liable for indirect, incidental, or consequential damages
  • Force majeure events are excluded from liability
  • Client's sole remedy is service credit or refund as specified in agreements

Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, scripts, and software, are owned by Pro Broker Agency and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without express written permission. Limited use is granted solely for the purpose of using our services as intended.

Termination

By You

You may terminate your account at any time by providing written notice according to your service agreement.

By Us

We may terminate or suspend your account for violation of these terms or non-payment of fees.

Effect of Termination

Upon termination, your right to use our services ceases immediately, and we may delete your account data.

Survival

Provisions regarding payment, intellectual property, and limitations of liability survive termination.

Privacy Policy

For information about how we collect, use, and protect your personal data, including SMS and text messaging privacy, please review our Privacy Policy.

Questions About These Terms?

If you have any questions about these Terms & Conditions, please contact us:

Email: support@probrokeragency.com

Phone: (604) 928-6898

Address: 701, 595 Howe Street, Vancouver, BC V6T 2T5